Your FAQs


How can I join the Pets at Home Team?

It’s easy! All of our vacancies are advertised on our careers site at Please use our search facility at to look for vacancies in your area. Once you’ve identified a vacancy that you wish to apply for, you can complete our online application form and upload your CV.

My local store doesn’t have any vacancies, what can I do?

If your local store isn’t showing any live vacancies then this means that the store isn’t recruiting and cannot accept applications at this time. We have an alert system on our careers site which allows you to register to receive alerts when a vacancy matching your search criteria is added to our website. Register your interest with us today at when we are next recruiting in your area you will receive an e-mail to let you know.

Can I send a CV for you to keep on file for future positions?

As you can imagine, we receive hundreds of applications for each vacancy and therefore it’s not possible to keep applications on file for future positions. Please sign up for email alerts at so that when a position does become available you’ll receive an email to let you know and then you can complete one of our online application forms.

I have recently applied to you but have seen another position that I’d like to apply for so can I use the same application form?

Our stores can only access applications submitted to that particular store and our positions do vary so we would recommend that you submit another application form. If you use the same log-in details and upload a CV then our system will automatically complete some areas for you to save you time.

When is your application deadline?

We do not specify application deadlines as we will advertise positions until we receive sufficient applications. To avoid disappointment we recommend applying as early in the process as possible.

I have applied to you, will I hear back about my application and when will this be?

Thanks for your application! We are committed to contacting all applicants to let them know the outcome as soon as possible; however it’s difficult to give an accurate timescale. If you have queries about your application then please contact the store you have applied to. You can find all stores contact details online on the Store locator. If your application is for a new store then please contact our central Recruitment Team on 0161 486 7508.

I’m interested in starting a career in Dog Grooming but don’t have any experience - do you offer training?

Yes! Our Assistant Stylist positions provide training from the basics of bathing and brushing right through to clipping and scissoring.

For more information about the positions available and the training we offer to colleagues in the Groom Room, please visit our careers site at

Can I get feedback on my application?

We are committed to responding to all applications that we receive and we are more than happy to provide feedback to applicants following interviews and assessments. If you would like specific feedback following an interview or assessment then please contact the Recruiting Manager for that particular store. You can find the store contact details online on the Store locator.

Due to the volume of applications that we receive we’re unable to provide individual feedback to applicants at the initial application stage, however you will hear from us to inform you as to whether we are proceeding with your application or not.

Do you have Summer/Christmas vacancies available?

Due to the extensive training that we provide to all new starters unfortunately we do not have temporary positions in our stores.

Can I volunteer to work in store?

Unfortunately we do not run volunteer programmes in our stores. If you would like to become a Pets at Home Colleague then please visit to view our current vacancies.

Can I do a work placement/work experience in store?

Following feedback, we are currently reviewing and updating our work experience / work placement policy.

Unfortunately we are unable to provide any work experience placements during this process.


I am under 16 and looking for a part-time job whilst I am studying. Can I get a job in a Pets at Home store?

Unfortunately we do not employ anyone who has not yet finished school or anyone who is below the age of 16.

You are opening a new store near to where I live, how can I apply to work there?

All new store vacancies will be advertised on our careers site at If vacancies are not currently being advertised please sign up for email alerts This will ensure that you are notified when we do have vacancies.

I really want to work with animals, do you do apprenticeships?

We are currently rolling out an Apprenticeship Scheme in some of our Groom Room salons where we will be offering the Level 2 Assistant Pet/Animal Stylist apprenticeship. For further details on these opportunities please click the following link: 

For more information contact us on  0161 486 3687.

Unfortunately we do not run an Apprenticeship Scheme in store, however if you would like to become a Pets at Home colleague please visit to view our current vacancies.

Do you run a Graduate programme?

Whilst we don’t run a specific Graduate scheme, what we can offer is the opportunity to develop your career as a result of working for a retailer which is growing at a phenomenal rate. If you would like to join the Pets at Home team then please visit to view our current vacancies.

For any other recruitment queries please contact our Recruitment Team on 0161 486 3565.

For any other recruitment queries please contact our Recruitment Team on 0161 486 3565.

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