“We’re trusted to get on and we’re challenged every day.”
Working in Digital
Joining our digital team, you’ll help build our digital capability and shape the future of pet care by helping us create a joined up experience across the customer touchpoints
As we evolve and enhance our customer experience, we’re bringing our stores, vets, groom rooms and specialist hospitals into a holistic ecosystem of pet care. We’re developing and building a fully joined-up, pet care customer experience (UX). And we’re putting pets and their owners at the heart of our digital transformation. We’re making every channel and touchpoint easier to use and using customer insight to make sure their needs are met.
We’re also striving to be a best in class digital team. As part of this you could be working on a way to suggest great product solutions to customers, an easy-to-use way for customers to have a single sign on credential across all of our touchpoints, or an online subscription service that covers customers across all our brands.
With all of our initiatives we’re starting from the ground up, and that means all kinds of opportunities for you to make a big impact and develop quickly, whether you’re in UX, Dev Ops, Product Ownership, Digital Operations or Optimisation.
And remember, our digital projects aren’t just about selling pet products. Everything you’ll do is part of our mission to create a joined up pet care experience. When you delight our customers, there’s a pet and their owner at the other end who are benefitting from your efforts.