“The culture is friendly, everyone is approachable and every day is different!”
Working in retail
The people make the place - working at Pets at Home is fun. It’s also professional and expert, inspiring and supportive, respectful and brave – we need to be when there are many more opportunities to realise every day.
Joining our in-store team, you’ll be free to put pets first and achieve our business aims. That means setting or meeting objectives and KPIs – depending on which role you join us in – by delivering exceptional customer service. Our customers expect that you’ll approach and make them feel welcome, listen to their needs, offer great solutions and thank them for their visit.
If you can do all of that, meeting our exceptional retail standards along the way, you’ll find lots of opportunities – and all the support you need – to grow your skills and work your way around the store or up the ladder. Lots of our people already have.