Working as a Store Colleague

When it comes to retail, our store colleagues are a different breed.

They care about pets, our customers, their colleagues, our stores, performance and sales. They offer a warm welcome. They ask and they listen. They think about the best solution and offer choice. And they make sure each one of their customers leaves having enjoyed an exceptional experience.

And as they give that care out, they get it back tenfold as they are supported by the team, encouraged and inspired, respected and valued.

Yes, there are sales targets to meet and performance standards to achieve, but we go a long way to make sure those are fun and enjoyable, we achieve them as a team and we look ahead together to see how we can be even better every day.

Here, as you focus on getting to know your customers and our products and services to deliver exceptional customer experiences, we’ll support your desire to be even better with every day and on-going training that can take you wherever you want to go.

With almost 450 stores across the UK, there’s lots of scope to develop your skills and broaden your experience.