Support Office

Treats & Benefits

At Pets at Home, it’s our belief that if people work hard then they should get the rewards for that and so we offer a competitive salary and benefits package to make sure that all of our Colleagues are rewarded for all their hard work.

Our benefits package is under constant review to make sure that we continue to be the Best Big Company to Work For (as named by the Sunday Times and voted for by our very own Colleagues) and reward our people for all their hard work in the best ways possible. Here are the main things that you’ll be able to enjoy with us!

Competitive Rates of Pay

We offer competitive salaries for all of our Colleagues and we constantly review this to make sure that we keep up with any changes in the market and to ensure that we continue to offer competitive rates of pay.


Incentive schemes

Our scheme includes all of our Colleagues at Support Office and therefore no matter what your role you’re joining us in, you will have the opportunity to receive an annual bonus.



Whether you’re heading to toast yourself in the sun, or soak up some rain at home, holidays are good for body and soul.

In a full year, as a full-time colleague you will be entitled to a minimum of 28 days paid annual leave (this includes bank holidays), and rising to 33 days once you have two years’ service with us. For some roles here the entitlement is 33 days paid annual leave (this includes bank holidays) which rises to 35 days once you have five years’ service with us.


Company Car/Car Allowance

If you’re joining us in a field based/regional role then we’ll provide you with a company car and fully expensed fuel card. For some of our roles here we offer a car allowance (if this is a benefit for a role that you’re applying to us for then the online job description will make you aware of this).


Happy Birthday!

Don’t like working on your birthday? Neither do we, and so you will get an extra day off to celebrate instead. This is in addition to your standard holiday entitlement.


Pets Pensions

You’ll have the opportunity to be in the Pets Pension and joining us as a salaried Colleague we’ll make contributions into your pension pot as well.


Colleague discount

We know that 92% of all our colleagues own pets and therefore we reckon that this is a great benefit! For all of your store purchases at Pets at Home, you receive a 20% discount. This discount also applies in our Groom Rooms, Companion Care Veterinary Services and Pets at Home pet insurance! We’ll also give your partner or a member of your family discount as well so that they can benefit from a discount in our stores too.


Private Healthcare

For some of our roles here we offer a private healthcare scheme where you will receive comprehensive medical cover for just £10 per period which will be deducted from your pay (if this is a benefit for a role that you’re applying to us for then the online job description will make you aware of this). We also offer spouse and family cover at a subsidised rate.

Life assurance

No one likes to think of the worst happening but it may be comforting to know that, if you were to die during the time that you work with us, your named dependants will receive four times your annual salary (tax free). This applies to everyone within our business, regardless of age, working hours or length of service.


Personal health insurance

Salaried colleagues with 1 years’ service or more are automatically included in the company’s Personal Health Insurance (PHI) scheme. PHI offers you and your family some reassurance in the event of long-term illness or disability.


We offer a range of offers and discounts which are available exclusively to Pets at Home colleagues. You can take advantage of special discounts on a wide range of holidays, leisure attractions and many more products and services.


Charity Day Leave

This exciting benefit means that you are entitled to have one paid day’s leave each year to work for your favourite animal related charity.


Getting hitched?

We like to celebrate in style and a wedding or civil partnership is good reason to celebrate so we give all of our colleagues wedding leave. It’s simple, if you’re tying the knot, we’ll give you an extra week’s holiday that year towards your honeymoon and to top it off, you’ll also receive a wedding gift from us!


Hello, baby

Expecting or adopting a baby? We mark this happy event by giving you a gift.


First day at school leave

A child’s first day at primary school is a special day for the whole family. At Pets at Home we offer colleagues ½ day leave at full pay to enable them to take a picture of their son or daughter in their smart new uniform and to either take or pick up their new school joiner on their first day at school.


Save As You Earn

Our Sharesave plan is an easy and low-risk way to share in the success of Pets at Home as it develops over the coming years. It allows you to save each pay day out of your post-tax salary and after 3 years you can buy Pets at Home shares at a discounted price set at the start of the plan. If the share price has gone up then you keep the profit, if the share price goes down you get your money back. You’ll be eligible to join the scheme once you’ve been employed by us for a year at the time of issue.

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