Lead our store design transformations!

Are you a creative visionary with strong project management skills and a passion for design? Join our dynamic team at Pets at Home as a Store Format Design Implementation Lead, covering our South Region!

About the role

Reporting to the Format Design Implementation Manager, you will support the delivery of our format models across our varied and growing estate. You’ll drive our ambitious and fast-paced pet care centre refurbishment programme, and support our vet practice extension programme, by implementing effective design solutions.

This role is a field based role and requires frequent travel across the South of the UK. A company car is provided as part of the package to reflect the need for travel.

Key responsibilities will include;

• Ensuring smooth, consistent implementation of design principles across our estate
• Implementing all components of the format model and new brand identity, including signage, joinery and overall look and feel
• Delivering format design propositions aligning with our brand through engagement with the Store Format team
• Creating format design schemes, ensuring optimal consumer and colleague experiences
• Understanding materials, manufacturing processes and costs to deliver within budget
• Attending site visits and partner briefings, supporting scope definition and seamless delivery
• Engaging with internal and external stakeholders to deliver cross-functional projects
• Acting as an ‘on-site ambassador’, providing feedback to inform future projects
• Sharing best practices to improve team efficiency and support colleagues on various schemes
• Using team meetings to discuss and refine design schemes

About you

• A proven track record of delivering complex projects with commercial and operational awareness
• Experience in a Store Format or Visual Design role, ideally within a large retail business
• Knowledge of store refurbishment programs and associated milestones
• Understanding of store design architecture, branding, space planning, and layout principles
• Proficiency in translating design intent drawings, CAD plans, and construction packs
• Experience in veterinary practice planning and design is desirable, but not essential
• Strong interpersonal and influencing skills
• Experience working with external agencies and translating outputs for internal colleagues
• A confident, articulate presenter with excellent written communication skills
• Strong attention to detail and the ability to prioritise in a fast-paced environment

Join us and make a significant impact on our PetCare Centres and Veterinary Practices through innovative and effective design solutions!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.