Operational Skills Coach - 37.5 hours
Full-time, £13.26 - £13.26

Ref: 24113

Salary: £13.26 - £13.26

Hours: Full-time

Contracted Hours: 37.5

Contract Type: Permanent

Location: Stafford North Park Business Park, Stone Road, Stafford, ST18 9SE


Operational Skills Coach

Stafford Fulfilment Centre



We are looking for Operational Skills Coaches to take on roles at our Stafford Fulfilment Centre.


The Role

As an Operational Skills Coach with Pets at Home you will be required to train new starters and ensure they are trained in all warehouse systems and functions. You will be a new colleagues first port of call and will make them feel comfortable and welcomed into the team. The role will include liaising with the First Line Managers and Shift Operations Managers to ensure the training program is being met and all the skills matrixes are up to date. You are also required to deliver refresher training for existing employees, ensuring paperwork is completed and training records are updated.  You will have a good awareness of safety and well-being of others in line with company procedures and requirements on safe working practices. There is a chance you will need to be flexible both in terms and duties within the warehouse and in hours of work to ensure that all business needs are met.



37.5 hours

Tuesday – Saturday AM/PM Rotation (06:00 – 14:00 / 14:00 – 22:00) 

Sunday - Thursday AM/PM Rotation (06:00 - 14:00 / 14:00 - 22:00)


30 hours (5 days pay for 4 days work)

Friday – Monday AM/PM Rotation (06:00 – 14:00 / 14:00 – 22:00)


What you will bring

  • Take pride in what they do.
  • Work as a team
  • Strive to be better every day.
  • Do what they say they will do.
  • Make it fun.
  • Put pets before profits.


What you will get in return

  • Full-time work
  • Flexible shift patterns
  • Training and development
  • Qualifications
  • Career prospects across our business
  • A generous Total Reward Package


About Us

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!


*Please note that we reserve the right to close this job advertisement prior to the stated closing date if suitable candidates are identified. We encourage interested applicants to submit their applications promptly.

Organisation: Pets at Home

Date Posted: 17-05-2024

Expiry Date: 01-06-2024