Cloud Platform Application Lead - 39 hours

Ref: 20415

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF


We are seeking an experienced and dynamic Cloud Platform Application Lead to join our team and play a pivotal role in managing and enhancing the application layer of our cloud platform, including the eCommerce website, its ecosystem, integration layer, and databases 


About the Role: 

This role involves managing a dedicated team to provide comprehensive support, ensuring efficient operation, optimal performance, and high availability of all applications on the cloud platform. As a key player in our team, you will support business objectives, enhance user experience, and drive continuous improvement in application management practices. 


Key Responsibilities: 

  • Oversee the entire application lifecycle from development to deployment and ongoing maintenance. 

  • Lead incident management and troubleshooting for cloud platform hosted applications and third-party services. 

  • Evaluate change requests and associated risks, focusing on minimising impact on application availability and performance. 

  • Provide leadership and guidance to the application support team. 

  • Maintain key relationships to ensure cohesive teamwork. 

  • Manage relationships with cloud service providers, vendors, and stakeholders. 

  • Work closely with business stakeholders to align support and future strategy. 

  • Drive continuous improvement initiatives for the eCommerce website and cloud platform applications. 

  • Maintain security and compliance of applications hosted on the cloud platform and associated third-party software. 

  • Design and implement monitoring solutions for critical components of cloud hosted applications. 

  • Monitor and optimise performance and scalability of the eCommerce website and cloud hosted application services. 

  • Support cost management for the cloud platform, optimising resource utilisation and identifying cost-saving opportunities. 

  • Contribute to strategic planning efforts related to cloud platform hosted applications, aligning technology initiatives with business goals. 

  • Collaborate with architects and development teams to ensure reliability and resilience in application architecture. 

  • Establish disaster recovery plans and backup strategies, working collaboratively with relevant teams and third parties. 

  • Align with automation strategy for cloud hosted application services. 


Essential Experience: 

  • Technical management experience with a retail website and its ecosystem. 

  • Strong application development background using C#, JavaScript (React framework). 

  • Knowledge of cloud architecture principles and microservices. 

  • Familiarity with Azure services: App Services, SQL Database, Functions, Logic Apps, Storage, and more. 

  • Proficiency in Azure DevOps for building and deploying applications. 

  • Understanding of security best practices for cloud applications and retail compliance. 

  • Experience setting up and managing CI/CD pipelines for applications. 

  • Knowledge of Agile project management methodologies (Scrum, Kanban). 

  • Strong problem-solving and troubleshooting skills. 

  • Leadership skills to manage technical teams and external relationships. 

  • Excellent communication skills for effective collaboration. 


If you are a passionate and experienced professional ready to take on a leadership role in cloud platform application management, please submit your CV and a cover letter detailing your relevant experience and qualifications.  


Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances 

Organisation: Pets at Home

Date Posted: 22-08-2023

Expiry Date: 27-09-2023