Cloud Platform Application Lead - 39 hours
Full-time

We are seeking an experienced and dynamic Cloud Platform Application Lead to join our team and play a pivotal role in managing and enhancing the application layer of our cloud platform, including the eCommerce website, its ecosystem, integration layer, and databases 

About the Role: 

This role involves managing a dedicated team to provide comprehensive support, ensuring efficient operation, optimal performance, and high availability of all applications on the cloud platform. As a key player in our team, you will support business objectives, enhance user experience, and drive continuous improvement in application management practices. 

Key Responsibilities: 

• Oversee the entire application lifecycle from development to deployment and ongoing maintenance. 

• Lead incident management and troubleshooting for cloud platform hosted applications and third-party services. 

• Evaluate change requests and associated risks, focusing on minimising impact on application availability and performance. 

• Provide leadership and guidance to the application support team. 

• Maintain key relationships to ensure cohesive teamwork. 

• Manage relationships with cloud service providers, vendors, and stakeholders. 

• Work closely with business stakeholders to align support and future strategy. 

• Drive continuous improvement initiatives for the eCommerce website and cloud platform applications. 

• Maintain security and compliance of applications hosted on the cloud platform and associated third-party software. 

• Design and implement monitoring solutions for critical components of cloud hosted applications. 

• Monitor and optimise performance and scalability of the eCommerce website and cloud hosted application services. 

• Support cost management for the cloud platform, optimising resource utilisation and identifying cost-saving opportunities. 

• Contribute to strategic planning efforts related to cloud platform hosted applications, aligning technology initiatives with business goals. 

• Collaborate with architects and development teams to ensure reliability and resilience in application architecture. 

• Establish disaster recovery plans and backup strategies, working collaboratively with relevant teams and third parties. 

• Align with automation strategy for cloud hosted application services. 

Essential Experience: 

• Technical management experience with a retail website and its ecosystem. 

• Strong application development background using C#, JavaScript (React framework). 

• Knowledge of cloud architecture principles and microservices. 

• Familiarity with Azure services: App Services, SQL Database, Functions, Logic Apps, Storage, and more. 

• Proficiency in Azure DevOps for building and deploying applications. 

• Understanding of security best practices for cloud applications and retail compliance. 

• Experience setting up and managing CI/CD pipelines for applications. 

• Knowledge of Agile project management methodologies (Scrum, Kanban). 

• Strong problem-solving and troubleshooting skills. 

• Leadership skills to manage technical teams and external relationships. 

• Excellent communication skills for effective collaboration. 

If you are a passionate and experienced professional ready to take on a leadership role in cloud platform application management, please submit your CV and a cover letter detailing your relevant experience and qualifications.  

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances