Reward Manager - 39 hours
Full-time, £60,000 - £60,000

Ref: 18251

Salary: £60,000 - £60,000

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF


About Pets:

At Pets, we have an ambitious plan, to build the world’s best pet care platform. A key part of delivering this in sustainable way will be our most cherished assets: our People and our Culture. We are a business built on strong values and behaviours which guide everything we do. These are our foundations which will help us to deliver our better world pledge to create a better world for pets and the people who love them.


In a time where our mental, emotional, and financial wellbeing is being tested more than ever, it’s imperative that we continue to develop a reward strategy to support the wellbeing of our colleagues and reward and recognise our colleagues in ways that matter to them and to our pet care ecosystem. We therefore have an exciting opportunity for you to join our growing Reward & Wellbeing Team, which forms part of our wider People Team, where you will play a crucial role in delivering, developing, and analysing our reward strategy across the business.


Pets includes over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. It’s fast-paced, innovative, fun and we put people at the very heart of everything we do. We are committed to developing a culture of inclusivity where everyone can come to work and be themselves, a culture which welcomes everyone irrespective of what makes us all unique.


Click here to read our Values & Behaviours


About your role:

As a Reward Manager, you will act as a partner to the Pets business, supporting, advising and coaching colleagues on all reward and benefits processes. Working closely with the Head of Reward & Wellbeing, the Reward Manager will assist in developing strategies and initiatives which will drive our strategy through engagement, performance, efficiency and by providing our colleagues with the tools they need to build financial resilience. The role will manage and own all benefits processes.


The role acts as an ambassador for reward as a whole, ensuring visibility across the organisation of good reward practice and utilisation of benefits. The Reward Manager will need to develop professional and effective relationships across the business.


About your responsibilities:

  • Work closely with senior stakeholders to deliver and continually evaluate a reward and benefits strategy that supports us in attracting and retaining the best talent.
  • Support with the design, communication, grant and vest process of our share plans.
  • Support with Remco papers and be responsible for Executive board papers and presentations.
  • Support in the production of the annual remuneration report.
  • Lead the implementation of competitive, creative and cost effective benefits.
  • Lead the transformation of our benefits proposition across the business
  • Lead and manage the analysis and execution of our benefits proposition to support international recruitment
  • Benchmark company reward and benefits practices, propositions, programmes and policies to ensure we position ourselves as an employer of choice and to retain our talent pool of colleagues.
  • Support on all aspects of pension provisions.
  • Manage relationships with our external reward and benefits providers to ensure quality and maximum value.
  • Manage and drive benefits projects.
  • Carry out reward analysis, creating data reports to support effective business decisions across the business.
  • Manage communication plans and promotion of our benefits.
  • Keep up to date on all current legislation/trends in reward and benefits and input into reward strategy development as required.
  • Embed new practices that support the people and business strategy.
  • Lead process automation and identify areas to reduce task time by utilising robotics.
  • Will act as a resource for colleagues with less experience.
  • Will provide input on resource planning and policy development.


About your Skills and experience:

This role would suit an individual who can offer significant experience working in a reward and benefits role, with a proven track record of delivering reward and benefit related projects and initiatives. A degree or equivalent work experience within a PLC environment is required. The role would also suit someone who is highly organised in their approached to managing multiple fast paced work streams.


Experience and skills required for this role include (but not limited to):


  • Experience of pension provisions
  • Experience within job evaluation and grading structures, with associated benchmarking activities
  • Strong numerical and analytical skills with a preference for data and advanced Excel skills
  • An understanding of share plans, including SAYE, LTIPs, Restricted Stock Plans and bonus deferral schemes would be desirable
  • Experience of leading health and insurance renewals
  • Track record of working with a reward platform is desirable
  • Exceptional attention-to-detail and ability to work with complex data
  • High standards of professionalism, creativity and a ‘can do’ attitude
  • Takes initiative and is able to work independently
  • Ability to solve complex problems where existing solutions may not be appropriate


Collaboration and a desire to work with, and support, the wider People Team is essential to the success of this role, alongside an ability to demonstrate credibility and confidence. You must be comfortable with engaging and influencing stakeholders at all levels across the organisation, displaying a high level of emotional intelligence, great judgment and decision making skills. 


Taking pride in your work, adopting an honest and straightforward approach, and wanting to continually improve. With the right support, we will ensure success within your role and career at Pets.



  • Bonus scheme
  • Pension plan
  • Private healthcare
  • Discretional share plans; Sharesave and Restricted Stock Plan
  • Life assurance scheme
  • Cycle2Work
  • Colleague Discount- 20% discount for you (plus one family member)
  • 36 days annual leave (including bank holidays), rising to 38 days after 2 years’ service.
  • Birthday Leave - 1 day extra leave to celebrate your birthday!
  • Charity Leave- You are entitled to have one paid day’s leave each year to work for your favourite animal related charity
  • Enhanced maternity, paternity, shared parental leave and adoption leave


Organisation: Pets at Home

Date Posted: 12-05-2023

Expiry Date: 10-06-2023