First Line Manager
Full-time, Up to £30,000 plus benefits

Ref: 14355

Salary: Up to £30,000 plus benefits

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Stanley Matthews Way, Stoke-on-Trent , Staffordshire, ST4 8GR


At Pets At Home we are motivated to find the best talent in the Distribution industry. These new opportunities have been created due to the experiential growth and expansion of our operation.

The FLM vacancies would suit ambitious individuals, who have a demonstrable track record within a people-oriented, pick, pack and dispatch, 24/7 multi-site operation. This is a great platform to further your management career within a growing and financially stable organisation.

Our colleagues live and breathe the Pets at Home values, bringing them to work every day to deliver for our customers. The teams within our distribution centres play a vital role by ensuring our stores are stocked with exactly what they need, when they need it.

Within our Stoke Distribution Centre (NDC) we dispatch over 60,000,000 cases of stock per year or 1.15 million cases per week!

Our two sites are over 470 square foot, have receiving, storage, picking and dispatch functions at both sites, 35,600 reserve locations and 11,782 pick locations.

Role Details

The scope of this role is wide and varied and your colleague management expertise cannot be underestimated. You will be a naturally energetic, motivational leader with drive and passion in what you do, capable of creating a collaborative team work ethic and an environment in which people feel they are really part of the success of the business.

You will lead the operations and warehousing teams, ensuring that efficiencies are maintained, and that on time deliveries are achieved in relation to cost, quality and service KPI's.

You will inspire a culture based teamwork ethic, recognising and rewarding exceptional performance and conversely addressing any areas of below standard performance consistently and fairly.

Exceptional communication skills and an ability to give direction will be essential. It is also important that you have a commercial and analytical mind and can identify areas for continuous improvement at every opportunity.

About you

You will need to be a career focused, highly motivated management professional with demonstrable experience in a leading Logistics/ Supply chain within a warehouse/ DC setting

Exposure to working in an automated environment

Proficient IT capability, comfortable with WMS systems (JDA or similar)

Good leadership qualities, ability to influence change with a flexible approach to work

Additional qualifications relevant to the role such as H&S, IOSH, NEBOSH, Fire training, Risk Management and Racking inspections

What you’ll get in Return

We’re not just another retailer. So this is not just another distribution centre. Where pets come first, we also look after our customers and our people, ensuring everyone enjoys a good experience with Pets at Home.

But don’t take our word for it. We were voted 5th in the Great Place to Work UK Best Workplaces Large Category 2018 and we were put there by our people who like how much fun it is work here, how much opportunity there is for personal growth and how we all like to give something back.

Along the way, they get to enjoy all the training and development they need to succeed. Plus a comfortable, dynamic working environment that also has computer workspaces, communication zones and our own canteen.

If you can manage large operational teams, drive performance and thrive on taking full ownership of your role we want to hear from you!

Press Apply below and in a short few steps your application will be submitted!

Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.

Organisation: Pets at Home

Date Posted: 08-04-2021

Expiry Date: 14-05-2021