Digital Product Owner - Subscriptions / Loyalty
Contracted Hours: 39
Contract Type: Permanent
Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF
Location: Remote working, with travel to Handforth Support Office
At Pets at Home, we want our digital teams to evolve the way we do business and shape the future of pet care.
Joining our team means you’ll play a crucial role in advancing our digital capabilities and building a brand-new customer experience. We want to excel in digital, and, as we’re working at scale, we’re backing our teams with considerable investment.
We’re also putting pets and their owners at the heart of our digital transformation. As we bring our stores, vets, groom rooms and specialist hospitals together into a holistic ecosystem of pet care, we’ll give customers a seamless, multi-channel experience that meets their individual needs at every stage.
About your role
You’ll be a core member of our group digital team, reporting to the Senior Digital Product Owner. The role is accountable for leading the digital product development within a specific area of responsibility, by creating and delivering the vision and roadmap for digital project and functionality.
You’ll work collaboratively with colleagues in Optimisation and UX as well as the immediate Digital team. Strategic working in this role is key as you’ll be looking at customer capability, writing requirement and solutions to ensure a best in class digital experience for customers.
About your experience
You’ll be expected to act as the champion and internal expert with regards to digital development. You'll need a strong ability to manage third party suppliers and software developers.
We’re looking for candidates who can hit the ground running and make a big impact straight away by offering sound judgement in informed risk taking in respect of the handling of the Product backlog. You’ll need the ability to plan at a strategic level and demonstrate delivery against that plan. We’ll need to see evidence of you having delivered digital / multichannel development and a proven track record in user story design, estimation and planning.
About our purpose
There are all kinds of personal and professional benefits to being part of our digital team, but it’s also worth remembering that everything we do has a sense of purpose. We’re not just here to sell food or treats, we want to help pets and their owners live happier, healthier lives together. When you make a project a success, there’s a pet and their owner at the other end who are benefitting from your efforts.
Organisation: Pets at Home
Date Posted: 21-11-2020
Expiry Date: 04-12-2020