Online Merchandiser
Full-time, £20,000 - £23,000 per year

Ref: 2901

Salary: £20,000 - £23,000 per year

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF



At Pets at Home Group we’re constantly adapting to transform pet care. Join us and work in a large scale programme that will help shape, build and deliver our next-generation holistic pet care service. By joining us you’ll create new ways to support pets and their owners to live happier lives together.

About the role

As the Online Product Merchandiser, we’ll look to you to ensure that all products which appear on the Pets at Home website are accurate with engaging content and imagery. This role ensures we create an online experience that is second to none for our customers and so maximises conversion and sales.

You’ll be responsible for creating the online content that customers see for each product (key features and benefits), ensuring that they can understand what the product delivers at a glance. You’ll do this by gathering and auditing the information from our Technical teams and/or Suppliers and then re-working this in the Pets at Home tone of voice.

So this role offers you the opportunity to work closely with the Online Trading Team and other areas within our business to ensure that our product pipeline launches in time and on brand. You’ll play a key role in contributing to our end goal of a fully personalised customer experience that integrates pet care across Stores, Multi-Channel and Vets to deliver a seamless service.

About your experience

You’ll be a creative. Someone who has a background of taking detailed product information and using this to create succinct and engaging content. Copy writing experience and a high level of attention to detail will be key to success in this role.

Our online environment is fast paced so you’ll have a background of working in a similar role in a fast moving retailer. You’ll be able to spot commercial opportunities and prioritise your workload to deliver the most impactful results.

Further key experience required for this role includes:

  • Online Merchandising experience
  • Excel skills. Demonstrable experience of using Excel to interpret, manipulate and showcase detailed data
  • The ability to communicate effectively with both internal and external stakeholders

About our purpose

Far more than a retailer, Pets at Home Group is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to grooming and vet services. Since 1991, we’ve been building a business around pets and their owners and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring, professional team that’s focused on supporting pets and their owners to live happier lives together.

We’re driven by the wellbeing of pets and we make sure we look after our people too. We depend on your commitment and innovation, and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.


Organisation: Pets at Home

Date Posted: 14-07-2021

Expiry Date: 31-07-2021