Technician Class 1
Full-time, £10.82 - £10.82

Ref: 12197

Salary: £10.82 - £10.82

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Stanley Matthews Way, Stoke-on-Trent , Staffordshire, ST4 8GR


Technician ( Grooming Equipment ) Class 1

Right now we are looking for a Technician to join our Grooming Equipment Team at our Distribution Centre in Stoke on Trent

The Role:
Reporting to the Grooming Equipment Manager you will be responsible for the servicing, sharpening, tensioning to a various type of scissors and various types of clipper blades and other Grooming equipment used in our Groom Rooms accross the country. Alongside you will maintain accurate stock levels for parts and consumables to ensure we have a smooth process for repairing grooming items and raising any order requirements and to participate in stock take. Maintain the data of items within the Grooming Equipment Tech Team for reference for our customers and ensure that the appropriate work has been undertaken and that the items/Kit meets an acceptable working standard, recording accurate detail of jobs.
You will support the Grooming Equipment Manager in training and development of team members in all core tasks including but not limited to scissor sharpening, Blade sharpening, clipper maintenance, blaster and dryer maintenance. You will support the Grooming Equipment Manager in the maintenance to ensure we are complaint and consistent with HSAW and HSE guidelines and you will undertake PAT test in accordance with guidelines to ensure all electrical items are safe to returns to our Groom Room salons.

About you:

  • Forward-thinking with a customer centric focus.
  • Strong attention to detail.
  • Creative and resourceful under pressure
  • Analysing data and problem solving within a fast-paced customer service-based environment
  • Team player
  • A team player, who respects and adheres to our business values and naturally demonstrates our core behaviour.
  • Driven to do their best in all situations.
  • Friendly and supportive 


  • Attractive rates of pay
  • Holidays – 28 days including bank holidays, rising to 33 days after two years’ service
  • An extra day’s holiday when it’s your birthday
  • Stakeholder pension plan
  • Personal Health Insurance scheme (if in Pension Scheme)
  • Life assurance: 4 x salary
  • 20% Pets at Home discount scheme after 12 weeks service
  • Pets at Home “Treats” voluntary benefits package   

About Us:
Pets at Home Ltd has over 430+ stores across the UK and continues to grow and evolve each and every year. When it comes to creating happy customers, we’re a different breed. That’s because pets and their people come first in all that we do. If you love interacting with pets and people, we think you’ll find life in our fun, passionate and professional teams incredibly rewarding. 
But it’s not just what we do that makes us different to other household name brands. Our approach to looking after our colleagues is different too. We’re committed to developing a culture of inclusivity where everyone is able to come to work and be themselves, a culture which welcomes everyone irrespective of what makes us all unique.
Firstly, there’s our learning and development. All new starters here get exceptionally thorough training so that they can work with confidence right from day one. Then, as they develop their skills and grow in experience, they can take advantage of potential progression opportunities across our Group, which includes Pets at Home, the Groom Room and Vets4Pets.
We also offer a generous Total Reward Package – think a competitive salary, good holiday allowance, opportunities to own shares in the Pets at Home Group, access discounts and even ‘Pawternity’ leave should you add a furry friend to your family!
As well as that, we’ll help to take care of your wellbeing, supporting you to be comfortable in your environment, courageous about taking advantage of new opportunities, and happy and fulfilled in your role.
We are moving to a new purpose-built facility in Stafford, and we'd love you to come with us but we realise this might not be for everyone! We’re committed to developing all of our colleagues, so whether your future is within our DC, our wider Group or elsewhere, you'll get the best training and support to develop your skills for now and in the future.


    Organisation: Pets at Home

    Date Posted: 08-08-2022

    Expiry Date: 06-09-2022