All in a fur day’s work
The purrrfect job…
All in a fur day’s work: Jade Stangroom joined us in March 2012 as an Assistant Stylist. Here she tells her story – the article was published in Pro Groomer magazine in March 2015
Jade was just 14 years old when she decided she wanted to become a groomer, having watched her Springer Spaniel being clipped in her native South Africa. It was whilst working in a veterinary practice that she decided to take a 6-week grooming course and before long she started grooming the dogs of both work colleagues and neighbours.
The trouble was, all of the dogs she encountered were either short haired breeds or long haired breeds being cut short because of the heat. Desperate to work with a greater variety of breeds, Jade made a momentous decision. She would relocate to the UK – but where to start?
“I was attracted to The Groom Room at Pets at Home because of the training on offer and joined the Farnham salon in March 2012 as an Assistant Stylist. My Salon Manager taught me everything she knew and trained with me everyday. I found the training very helpful and inspiring; the courses that are provided for us are amazing and the trainers are great. Everything is hands-on which I love. I particularly enjoyed the hand-stripping course where I learned about how the coats are different and how the hair follicle works. The training books provided for us at every level get us through our stages step by step and we can refer back to them at any time.”
Not only did Jade develop her skills thanks to all the great training on offer, she was lucky enough to be taken by her Salon Manager to Crufts. Now here was a place where there was no shortage of variety!
“Seeing all those breeds I felt like a child at Christmas.”
Now a successful Salon Manager herself, Jade talks about the most enjoyable parts of the job.
“I love covering at other salons when they need help as I have found that every salon has their very own unique breed that may come in to see them. I learn something new every day whether it be a breed I haven’t seen or a different technique on how to do something learnt from another groomer.”
She’s equally at home leading practical demonstrations at work, as this helps educate customers to use the right tools and techniques for the particular breed. It may be educational, but it’s also a great way to interact with customers and to have fun. And the children love it too!
Despite her rapid career progression, Jade continues to develop her expertise every day.
“I was signed off as a Stylist in March 2013 and became a Salon Manager in July 2014 in the Bracknell store after training to understand about the business side of things which I found very helpful. In my first six weeks I learned twice as much as I had back at home and this hasn’t stopped since!”
Congratulations to My VIP magazine who won the Content Marketing Initiative award at Retail Week’s inaugural Customer Experience Awards!
More than 90 Pets at Home colleagues took part in a charity day to help organise 600 pallets of products for rescue centres around the UK.
Our Annual Manchester 10k fundraiser raised over £30,000 for Support Adoption For Pets.
Pets at Home Colleagues were invited to Battersea Dogs and Cats Home to participate in a three day teambuilding and development challenge.
A world record was made on Sunday 7th October 2012 at North Bay Beach in Scarborough when Pets at Home unveiled the world’s longest dog lead.
Our Store Development team spent a day at North Clwyd Animal Rescue Centre.
As we’re the Sunday Times No 1 Best Big Company to Work for in 2013!