Our Values

We live our values day-in, day-out!

We put pets before our profit

Pets are our business and our passion – a whopping 95% of Pets at Home Colleagues are pet owners! Our Colleagues are dedicated to providing the highest levels of pet care, and are trained to offer great pet care tips and product knowledge as well as prescribe licensed medicines and provide nutritional advice.


We work as a team

We all work together to ensure that our customers have a fantastic shopping experience in our stores, and whichever part of the business you work in, you‘ll find that we’re just like one big family!

We take pride in what we do

We put our success as a company down to the hard work of our Colleagues, and we take great pride in being part of a business that serves our communities so well. One of our proudest achievements is that we were voted the Sunday Times’ Best Big Company to Work For in 2013 by our own colleagues – and as the company grows, it’s great to see such dedicated teams taking pride in every aspect of the business!


We do what we say we’ll do

Our Colleagues are dedicated to providing a great service, and that means we’re always honest about what we can achieve – whether it’s ordering a new product for a customer or opening another new store! A career with Pets at Home means you’ll be working with one of the most reliable retailers around – and you can expect the same reliability from us as your employer!



We make it fun

We want to make sure that all of our Colleagues enjoy coming into work, and our teams are excellent at creating a fun, friendly workplace for everybody. With such a varied workload you’ll find that no day is ever the same, while our social events give you a chance to meet people from all parts of the business – making us one of the most interesting companies to work for!


We get better every day

Our business is growing at a phenomenal rate, as we’re constantly opening new stores and Groom Room salons in various locations across the UK. Our Colleagues are always learning too, developing their pet and product knowledge by taking advantage of the fantastic learning and development opportunities that are available to them. It’s just great that everyone here is committed to making the business even bigger, better and smarter!


Meet our pets